06/22/2012 - SWTOR CSR: Dear "me",
I am Protocol Droid A0-R0 of Human-Cyborg relations...
Thank you for contacting us to request the credits instead of the restoration of your old guild bank.
We have reviewed this for you and the money can only be transferred for the purpose of creating a new guild bank. We cannot just give you back the money if you are not going to use it for this reason.
What we are willing to do is make a note on your account for if in the future you do require a bank and have the correct requirements we will then create the bank for your free of charge.
Thank you for your patiennce and understanding while we investigated your issue, and we apologize for any inconvenience caused. Should you require further assistance with this or any other issues, please do not hesitate to contact us again.
Galactic Support is our speciality...
Protocol Droid A0-R0 (aka Gregg)
Star Wars: The Old Republic Customer Service.